Customers who purchase professional photography can expect to receive confirmation of their appointment time slot within 48 hours of making the order. In advance of the appointment, professional photography customers are expected to prepare the unit for the appointment by organizing and cleaning the unit. Kindly note that this is not a staging service, and our photographers are unable to help re-arrange furniture or clean the unit during the appointment.
Should customers have any preferences for the nature of the photos, such as the angles of the shots, this must be relayed to the photographer no later than the start of the appointment.
FSBO sellers will receive their completed photos within 72 hours of their appointment. Upon receiving the completed photos, customers will have the option to select which photos to include in his/her listing as well as the ordering in which they will appear.
Photography is an art form, and while our photographers are experienced professionals we realize that there is always a possibility that a seller may have a different interpretation and/or vision for the photos. With that said, professional photography customers have the option to request up to one edit, at the discretion of the photographer.