You can cancel and receive a refund before your appointment has been scheduled (i.e. any in-person service such as professional photography) or before work has begun on your order (i.e. virtual staging).
Please note that a 3.5% cancellation fee applies because PayPal still charges a non-reversible processing fee even when an order has been refunded.
If you wish to cancel after your appointment has been scheduled, you can still receive a refund up to 1 business day prior to the appointment or before work has commenced on your order, subject to the 3.5% cancellation fee previously mentioned.
Kindly note that a $100 fee applies for any cancellations or rescheduling requests for in-person appointments made with less than 24 hours’ notice.