You can cancel and receive a refund before your listing has been uploaded and within 2 business days of your purchase. Please note that a 3.5% cancellation fee applies because PayPal still charges a non-reversible processing fee even when an order has been refunded.

While the nominal flat fee payable upfront entitles you to up to 6 months of listing time, the fee is entirely non-refundable and no pro-rata refunds will be made in the event you elect to early terminate. A new listing package must be ordered if you decide to re-list after the expiration of your original contract term or if you decide to temporary delist and relist during the contract term.

You can cancel and receive a refund before your appointment has been scheduled (i.e. any in-person service such as professional photography) or before work has begun on your order (i.e. virtual staging).

Please note that a 3.5% cancellation fee applies because PayPal still charges a non-reversible processing fee even when an order has been refunded.

If you wish to cancel after your appointment has been scheduled, you can still receive a refund up to 1 business day prior to the appointment or before work has commenced on your order, subject to the 3.5% cancellation fee previously mentioned.

Kindly note that a $100 fee applies for any cancellations or rescheduling requests for in-person appointments made with less than 24 hours’ notice.