Hauseit's Satisfaction Guarantee

No one knows your home better than you. Thatโ€™s why weโ€™re so confident that when you use our NYC Flat Fee MLS Listing Service, youโ€™ll be certain to succeed. Customers who purchase our NYC Flat Fee MLS Listing Serviceย and still fail to sell their property after three months are eligible for our Home Selling Guarantee. Weโ€™ll connect you with a traditional real estate agent, and once your home sells, youโ€™ll receive a refund of the listing feeย you paid to HauseIt.

Here's How our Home Selling Guarantee Works:

Once we confirm that you would like toย work with a traditional real estate agent, we will put you in touch with a top agent in your area. You can expect your agent to offer and discuss with you a pricing analysis of your unit so as to come up with a mutually agreeable listing price.

Once you have agreed on pricing, your agent will also lay out his or her marketing plan for your unit. It will include professional photos and a custom floor plan drawing if you do not have them already.

After your home sells through your full-service listing agent, please send us a copy of the closing documentation typically accepted as proof of sale in your state (i.e. executed contract of sale). We will then promptly refund the original flat fee you paid toย HauseIt.

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Refund Policy for our List Your Home Online Product

If you would like to cancel and receive a refund within 2 business days after your order is placed, but before your listing is submitted, there is a $25 cancellation fee to cover our processing and refund expenses.

If you wish to cancel after 2 business days of your order, a refund cannot be issued because your listing will typically have been submitted by then. The service you paid for is considered to have been provided after the listing has been submitted to your local MLS / broker database.

If you would like to cancel without a refund, we can remove your listing within 2 business days.

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List Now

Submit your property information online in 5 minutes or less and get listed everywhere.

Refund Policy for Other Products

If you would like to cancel and receive a refund after your order is placed, but at least 2 business days before your scheduled appointment,ย there is a $25 cancellation fee to cover our processing and refund expenses.

If you wish to cancel within 2 business days of your scheduled appointment, a refund cannot be issued because our affiliates are often booked weeks in advance and a last minute cancellation results in real opportunity costs that we must make up for.

Professional Photography Terms and Conditions

Customers who purchase professional photography can expect to receive confirmation of their appointment time slot within 48 hours of making the order. In advance of the appointment, professional photography customers are expected to prepare the unit for the appointment by organizing and cleaning the unit. Kindly note that this is not a staging service, and our photographers are unable to help re-arrange furniture or clean the unit during the appointment.

Should customers have any preferences for the nature of the photos, such as the angles of the shots, this must be relayed to the photographer no later than the start of the appointment.

FSBO sellers will receive their completed photos within 72 hours of their appointment. Upon receiving the completed photos, customers will have the option to select which photos to include in his/her listing as well as the ordering in which they will appear.

Photography is an art form, and while our photographers are experienced professionals we realize that there is always a possibility that a seller may have a different interpretation and/or vision for the photos. With that said, professional photography customers have the option to request up to one edit, at the discretion of the photographer.

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