How to Reset the Days on Market for a Listing in NYC

A listing in NYC must be off market for 90 consecutive days in order for the days on market to reset according to REBNY rules. However, relisting with a different brokerage without waiting the full 90 days often successfully results in the day count being reset to zero on certain sites like StreetEasy.

For example, delisting with your current listing agent and relisting via Hauseit Assisted FSBO a few days later will typically result in the day count being reset to zero on StreetEasy.

Technically, there are two permitted scenarios under which the REBNY RLS allows a listing’s day count to be reset to zero in NYC:

  • A listing must be off market for ninety (90) consecutive days

  • A listing must be sold and officially closed

These methods are memorialized in Article I, section 11 of REBNY’s UCBA:

Section 11. Days On Market Calculation.

The calculation of the “days on market” for an Exclusive Listing shall commence on the date that the Exclusive Listing is transmitted by the Exclusive Broker over the RLS to all RLS Participants. The calculation of “days on market” shall be reset to zero (0) should an Exclusive Listing be (a) sold and the transaction has closed; or (b) taken off the market for ninety (90) consecutive days. Exclusive Brokers and/or Exclusive Agents cannot circumvent this Section by attempting to re-name or re-list the Exclusive Listing.

The second scenario (listing must be sold and officially closed) isn’t too common since a typical home buyer rarely lists a property for sale right after closing. Selling right after purchasing is almost always a money losing proposition in NYC due to the city’s exorbitant (buyer and seller) closing costs.

Therefore, the typical seller in NYC who is looking to reset a listing’s day count must completely delist the property and wait at least 90 consecutive days before re-marketing the property.

This rule still applies if a seller decides to change listing agents.

In other words, a listing must be off market for at least 90 days in order to be eligible for a day count reset on the REBNY RLS regardless of whether a seller keeps the same listing agent or retains a new one.

Estimate your seller closing costs in New York City with Hauseit’s Interactive NYC Seller Closing Cost Calculator.

Most sellers and listing agents dread the idea of losing 90 days on the market, so sellers and listing agents often utilize shady/unpermitted methods to reset a listing’s day count.

The following methods of resetting a listing’s day count in NYC are not allowed under the REBNY Universal Co-Brokerage Agreement (“UCBA”):

  • Manipulating an apartment’s unit number

  • Relisting under another agent at the same firm

  • Relisting with another brokerage

Manipulating an apartment’s unit number

Manipulating an apartment’s unit number is a very effective (but unpermitted) way of resetting a listing’s day count to zero, particularly on sites like StreetEasy. Here are some examples of how a listing agent can manipulate a unit number so it might appear as a new listing:

  • Relisting apartment 3J as unit J3

  • Relisting unit PH3 as apartment PENTHOUSE3 or APTPH3

  • Relisting apartment 10K as unit 10-K

Unit number manipulation is not allowed because REBNY requires all member agents to advertise any apartment on all sites/databases with the unit number that matches what’s listed in the Offering Plan, property tax bills or other official source.

Agents who intentionally manipulate a unit number in order to reset the day count on a listing may be subject to serious disciplinary action on a number of fonts:

Consumers or fellow agents can report this manipulation to StreetEasy, which will immediately revise the day count of the listing in question. StreetEasy may also punish the agent directly by temporarily or permanently revoking the agent’s ability to list properties on StreetEasy.

The listing agent may be subject to disciplinary action by REBNY (including potential expulsion), since this manipulation violates Article I, Section 11 of the Universal Co-Brokerage Agreement. Specifically,“Exclusive Brokers and/or Exclusive Agents cannot circumvent this Section by attempting to re-name or re-list the Exclusive Listing.”

REBNY may also discipline the agent on the basis that this manipulation violates REBNY’s Code of Ethics. Specifically, Section V. (Publication and Advertising for Commercial and Residential Brokerage), section B.1 (b – Guidelines and Restrictions) states the following: “No member shall… publish or advertise in an inaccurate or misleading fashion or permit the use of any inaccurate or misleading advertisements.”

The listing agent may be subject to disciplinary action by the Department of State, since this unit number manipulation violates New York Codes, Rules and Regulations Title 19 §175.25 (9 – Property Description). Specifically, “Advertisements shall include an honest and accurate description of the property to be sold or leased.”

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In summary, a REBNY member listing agent in NYC should think twice about manipulating a unit number to reset a listing’s day count, even if a seller specifically instructs the agent to do so.

Any NYC listing agent who gets kicked out of REBNY for misconduct is effectively out of business, as REBNY agents don’t have any obligation to co-broke with non-member agents.

A listing in NYC must be off market for 90 consecutive days in order for the days on market to reset according to REBNY rules.

Similarly, any agent whose license is revoked by the Department of State is by definition no longer allowed to engage in brokerage activities and is therefore out of a career.

Estimate your buyer closing costs in NYC with Hauseit’s Interactive Buyer Closing Cost Calculator.

Relisting under another agent at the same firm

Relisting under another agent at the same firm does not reset the day count on StreetEasy, as per their terms of service:

StreetEasy Listings Quality Policy

3. Listing Accuracy, f. Days on Market and Listing History:

ii. A listing must be off-market for 90 days before it can be advertised, by the same brokerage, as a new listing. If a new agent takes over representation of a listing, from the same brokerage, Days on Market will not reset.

An example of this strategy is if John Smith at Brokerage A (who holds the exclusive listing) asks his fellow agent, Mike Barbour at Brokerage A, to relist the property under Mike’s name (and put John as the second agent).

Relisting with another brokerage

While relisting with another brokerage is not a REBNY authorized method for resetting a listing’s day count, this method typically results in the day count starting from zero on StreetEasy.

Since this method is not a form of intentional manipulation by an agent, it’s much harder for REBNY to police.

Technically, 3rd party real estate websites which source listing data directly from the RLS listing feed are required to abide by REBNY’s rules for days on market (DOM) calculation as outlined in the Universal Co-Brokerage Agreement.

However, StreetEasy is not subject to this rule since it no longer receives listing data directly from the RLS. Agents upload listings directly into StreetEasy.

In conclusion, the only REBNY authorized method for resetting the day count on a listing in NYC is by going off market for 90 consecutive days. However, relisting with another brokerage prior to the passage of 90 days often successfully results in the day count being reset on StreetEasy.

Disclosure: Hauseit® and its affiliates do not provide tax, legal, financial or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal, financial or accounting advice. No representation, guarantee or warranty of any kind is made regarding the completeness or accuracy of information provided.

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